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The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - Asset Life Cycle Management - Change Management (Approval Workflow) - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Knowledge-base Management - LDAP / Active Directory Synchronization - Customer Satisfaction Survey Management - Reporting Included - Server Licensed or ASP Hosted Options Help Desk Software Integration: - Apple Remote Desktop - LANrev Client Manager - JAMF Casper Suite - OS X "Screen Sharing" App - Windows Remote Desktop Connection - LDAP (Lightweight Directory) - Microsoft Active Directory - Email-to-Ticket Conversion - SMTP, IMAP, POP3 The Web Help Desk Software: All of the features, none of the hassles. Download a free help desk software trial, visit our online demo, or schedule a guide tour of the entire Web Help Desk software solution. 

Web Help Desk Software for Mac OS X: http://downloads.webhelpdesk.com/OSX/WebHelpDesk-9.1.24.dmg

Ldap Admin Tool: http://www.ldapadmintool.com/LdapAdminTool-2.6.x-win-x86-Setup.msi

LDAP Admin Tool is the premier GUI administration tool for Ldap/Active Directory management, control and development. LDAP Admin Tool provides you with the ability to perform all the necessary LDAP admin routines such as creating, editing, copying, extracting and dropping ldap objects. It supports all the latest ldap features; moreover, you can query ldap using SQL like syntax, accomplish ldap administration operations in a few mouse clicks, view and edit data including Binary and Images, export and import data to/from most popular file formats, edit the attributes using different editors, manage ldap users and their privileges and use a lot of other admin functions designed for making your work with LDAP server comfortable and efficient. LDAP Admin Tool Features: 1. Easy Ldap Management 2. Tabbed Browsing 3. Drag and Drop 4. Search 5. SSL support 6. LDAP Bind/Rebind 7. SQL Syntax Search 8. Powerful attribute editors 9. Acess multiple directories 10. Browse Large directories 11. View all available attributes 12. Customization according to your needs 13. Multiple entries/directory sizing 14. Both windows and Linux versions available Top 10 reasons to use Ldap Admin Tool 1. LDAP version2 and version3 support 2. Both Windows and Linux Versions available 3. Clear in use 4. SQL-LDAP 5. Tools for both ldap Administrators and Developers 6. Easy Attribute management 7. Powerful data export and import 8. Less Strain on directory servers 9. SSL Support 10. Copy or Move entries across directories 

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