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Voicent IVR Studio is designed to deliver a high quality caller experience for any organization by simplifying business integration and increasing flexibility. IVR Studio ensures professional and interactive communication with your callers and quicker resolution of issues. Based on internet standard, Voicent IVR Studio is open and extensible, and it allows customers to integration with existing website and incorporate custom-developed Java classes, which enables independent developers to extend Voicent IVR solution to meet unique customer business needs. Voicent IVR solution offers point-and-click call flow design, ease of installation, and lower cost of ownership. Ideal inbound IVR solution for your business or organization. Self-service: Allow callers to get answers to standard inquiries simply and easily, and in seconds, without the need for an agent. Reach the right agent: Automatically capture relevant information from your callers and direct them to the appropriate agent to handle their call. 24/7 customer service: Enable your customers to get the information they need, when they need it. Your Voicent IVR application is working even when you are not, or it can transfer calls to your cell phone. Inbound IVR Solution Key Features. 1. Point-and-click call flow design 2. Deployed on any PC3. Transfer call to any phone, such as your cell phone 4. Interactive touch tone response 5. Speech command response 6. Automatically convert text to speech 7. Easy integration with your website 8. (Developer feature) Integrate with any program through Java 9. Support single phone line or multiple phone lines 10. Natural Text-to-speech engine for playing any text over the phone 11. (Requires Voicent TelephonyCRM) Answer call with different IVR application based on caller ID.
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Treo Call Log Statistics
flow chart symbol
Free HP0-727 test questions
software flow diagram
phone call recording
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EventStudio System Designer 4.0 a use case and sequence diagram based system design and architecture modeling tool that runs on Windows. EventStudio takes a different approach to modeling. Users model the system in a text based modeling language. EventStudio analyzes the model for design errors and automatically generates use case and sequence diagrams.
EventStudio supports systems engineering and modeling in several application areas. Modeling in Telecommunications, Networking and Embedded Systems is supported with message sequence charts and call flow diagrams. Use case and sequence diagram based modeling simplify object oriented analysis and design. Process workflow generation is supported for business process re-engineering applications.
When modeling with EventStudio, developers describe the interactions in the system in terms of a simple declarative modeling language. EventStudio then analyzes the model for design errors, inconsistent operations, resource leaks and invalid timer operations. Once the design issues have been addressed, EventStudio automatically generates sequence diagrams and collaboration diagrams.
EventStudio allows the developers to explore a large number of success and failure scenarios without the overhead of individually documenting each scenario. The developers define a base scenario and then describe other scenarios by just specifying the differences with the base scenario. EventStudio manages the scenario definitions and generates the documents by merging the base scenario with the specified differences for each scenario.
EventStudio automatically handles diagram layout, formatting, scaling and page breaks for sequence diagrams and collaboration diagrams generated in the Adobe PDF and Microsoft Word Picture (EMF) formats. This allows the developers to focus on system architecture and design, without getting bogged down by document layout issues.
Voicent IVR Studio: http://www.voicent.com/download/voicent5.exe
EventStudio System Designer: http://www.EventHelix.com/EventStudio/eventstudio.msi |
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