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Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control.
Key advantages
- Easily deployed and configured
- Extremely short training period enabling seamless introduction of new support staff
- Flexible licensing and pricing models
Your benefit
- Incorporate proven Incident Management process based on ITIL and best practices procedures
- Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems
- Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes
- Decrease operational support costs by leveraging incident duplications and repetitive service procedures
- Aligns incident management with your business requirements
- Communication with your customers becomes measurable
- Solve the spam problem by transferring your communication from email to help desk
- Fulfill customer service requests through Service Level Agreement processes
- Achieve consistent service levels
- Improve customer satisfaction - the customer is being informed about each change of the incident status
- Balance required service levels against the service cost
- Increase support staff awareness of both customer expectations and IT service management objectives
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Polar Help Desk: http://www.polarsoftware.com/products/servicedesk/PolarHelpDeskFree.zip
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Are you one of the 5,900,000 people that bought a digital camera last year? If so, you definitely need to take look at Digital Photo Slide Show. Sharing your digital photos with friends and family has never been easier. Your can share photos as either a stand alone slide show or as a system screen saver, wallpaper changer, web slide show or on a CD-ROM. Sharing photos on CD-ROM is easy. The software includes a utility that will help you create a slide show that starts automatically when your CD-ROM is inserted into the computer. You can even create a single file installation programt that will install you slide show automatically. Are your friends computer illiterate? Digital Photo Slide Show makes it so easy to view photos a monkey could do it. Not only is the software easy to operate, it creates professional results. You can create custom slide shows with over 120 transition effects for a professional looking presentation of all sorts of photos and images. Configuration is easy. Simply select the directory where your photos reside and start the slide show. It can be run from a hard disk, CD-ROM or even a Zip disk. Still not convinced. How about a 60 day trial that costs you nothing. You can create slide shows of your favorite photos that can be shared with all your friends. Best of all, you can distribute your slide shows royalty free.
Digital Photo Slide Show & Screen Saver: http://www.illinoiscomp.com/icompcalc/dpss0303.zip
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